Hidden gem in a noisy area

Stayed in a spacious, newly renovated suite that offered a beautiful balcony view. The staff were friendly and accommodating, making my stay pleasant despite the room challenges.

Although our room felt cramped with two queens instead of a king, the location was excellent and the staff was welcoming and attentive.

No outside beverages allowed by the pool is a bizarre policy that needs revision!!!

The charming Casa Dona Susana offers a fantastic rooftop pool and a friendly atmosphere, making it feel like home. However, the rooms are quite small without balconies, which can feel cramped after a few days. The staff is mostly attentive, though some areas could use improvement.

great stay with minor adjustments needed

The upgraded room was clean and comfortable. I loved the friendly staff who were always eager to help. Access to the beachfront and pools at the neighboring property was a definite highlight! ! The rooftop pool provided an incredible ambiance that made lounging enjoyable.

One thing to note was the somewhat limited menu options for dining.

I had a great time staying at this place! The rooftop pool was a perfect hideaway for relaxing after a day out, and the cozy room made me feel right at home. However, I found the noise from outside to be a bit bothersome at times. I’d definitely come back again!

Loved the rooftop pool and the access to the beach club is a total game changer! It was a bit cramped in our room, though, so maybe go for one with a balcony if you can. Would absolutely return! 😍

Rooftop pool provided a perfect hideaway, the atmosphere was nice. Room too small for comfort, bathroom tight. Location close to the beach and vibrant area. Staff pleasant and helpful during our stay.

The rooftop pool was a perfect hideaway, and the complimentary beach club access made it super easy to chill at the beach.

The location was fantastic, just a short walk from the beach and great restaurants. I particularly enjoyed the rooftop pool which was a peaceful retreat, even if it was closed during part of my stay. The staff was helpful and friendly, making my vacation feel welcoming. The room, however, was quite small and could use some updates.

Casa Dona Susana felt like a charming escape in Puerto Vallarta. The rooftop pool provided a great retreat after a day at the beach. I loved how private and relaxing it was up there. My room offered solid air conditioning, truly a relief during hot days. The location was perfect, just minutes from the beach and plenty of restaurants. Staff were friendly and helpful, making me feel welcomed throughout my stay. However, the room was a bit small with limited views, and I noticed some humidity issues, especially under the pool area. It made the room feel musty at times. It disrupted the tranquility I was hoping for in the mornings. But despite these downsides, the overall vibes at Casa Dona Susana kept me content. I would consider returning, especially for that rooftop pool fun.

would be happy to recommend for a fleeting trip

Charming hotel, inviting rooftop pool, with excellent views at sunset and a convenient location just a short stroll from the beach, making it easy to explore local restaurants.

No room for improvement.